Here you'll find full transparency on how your personal data is collected, where it's stored, and how it's kept secure.
We uphold the highest industry standards for privacy protection on the lvl 4 platform.
Every transaction and piece of personal data is encrypted using 256-bit SSL/TLS protocol. Your data is fully protected with bank-grade security.
Lvl 4 never sells your name, phone number, email, or financial information to third parties. Your privacy is not a commodity to us.
NID, passport, or address documents submitted for identity verification are stored on fully secured servers and accessible only to authorized personnel.
We only collect information that is strictly necessary to provide our services. No unnecessary data is ever requested or stored.
You may request deletion of your personal data at any time. We are obligated to erase all data not subject to legal retention requirements.
You can opt out of promotional emails or SMS at any time. All marketing communications can be stopped with a single click.
| Data Type | Reason for Collection | Retention Period |
|---|---|---|
| Name, Email, Phone | Account Creation & Communication | For the duration of active account |
| NID / Passport | KYC Identity Verification | 5 years (legal obligation) |
| Payment Information | Deposit & Withdrawal Process | 3 years from the date of transaction |
| IP Address | Security & Fraud Prevention | 90 Days |
| Device Information | Session Security | 30 Days |
| Betting History | Account Management & Dispute Resolution | 2 years after account closure |
lvl 4When you create an account or use our services, we collect certain information. This Privacy Policy clearly explains what data is collected and for what purpose.
When you lvl 4register, make a deposit, or contact support — the following information is collected at that time:
Certain information is recorded automatically while you use the platform. This is primarily used to maintain security and improve service quality:
lvl 4 Your data is used only for specific, legitimate purposes. No information is used beyond its authorized scope.
All your information is stored on servers secured to the highest safety standards. lvl 4 Your data is protected using industry-leading technology.
Each type of data is retained for a defined period. Once that period expires, the data is securely deleted or anonymized. Certain financial records may be kept longer due to legal obligations.
lvl 4 Your personal data is never sold. However, certain necessary information may be shared with trusted partners on a limited basis to operate our services.
lvl 4 The website and app use cookies and similar technologies. Cookies are small data files stored in your browser.
You can delete cookies or block new ones at any time through your browser settings. However, disabling essential cookies may limit certain features of the platform.
lvl 4You have full control over your personal data on lvl 4. Your rights are detailed below:
You may request to know what information we hold about you.
You may request corrections to any inaccurate or incomplete information.
You may request deletion of your data, except where retention is required by law.
You may request that the use of your data be restricted to specific purposes.
You may request your data in a machine-readable format.
You may object to your data being used for marketing or profiling purposes.
lvl 4 This is an 18+ platform. We do not knowingly collect information from anyone under 18. Age is verified during registration and confirmed through the KYC process.
If a parent or legal guardian becomes aware that their child under the age of 18 lvl 4has opened an account, you are requested to immediately support@lvl4.bet. We will immediately close that account and delete the associated data.
lvl 4 This Privacy Policy may be updated when necessary. Any changes will be reflected in the "Last Updated" date at the top of the page, and users will be notified by email for significant updates.
Continued use of the platform after a policy update will be considered your acceptance of the revised policy. We recommend checking this page regularly.
For any privacy-related questions, concerns, or complaints, please get in touch with us. Our Data Protection team is always ready to assist you.
All emails are responded to within 48 hours
Active 24/7, all week long
If our support team is unable to resolve your complaint, you have the right to escalate it to the relevant regulatory authority or data protection body. This is your legal right, and we fully respect that process.
Your privacy is fully protected. Register now and enjoy lvl 4's world-class gaming experience.
SSL Secured | Data is never sold | 18+ Only