Summary of Key Rules

Subject Rules Status
Minimum Age 18 Years of Age or Older Mandatory
Multiple Accounts Only one account per person is permitted Prohibited
KYC Verification Identity verification is required before any withdrawal Mandatory
Bonus Wagering Minimum 15–30x rollover on the bonus amount Applicable
Use of Bots & Scripts Any automated software Prohibited
Account Sharing Sharing your account with others Prohibited
Minimum Deposit ৳500 Applicable
Withdrawal Processing 5–15 minutes (verified accounts) Guaranteed

1. General Terms & Applicability

lvl 4 By using the platform, you are deemed to have accepted these Terms & Conditions. These terms constitute a legally binding agreement between you and lvl 4applies. By visiting the website, opening an account, placing bets, or using any of our services, you agree to be bound by the terms of this agreement.

These Terms & Conditions may be updated from time to time. Continued use of the platform after any changes constitutes your acceptance of the revised terms. We recommend reviewing this page regularly.

Important: These Terms & Conditions are provided in Bengali. In the event of any conflict arising from translation, the original English version shall prevail.

1.1 Scope of Terms

These Terms lvl 4Applies to all services provided through the website, mobile application, and any other digital channel. Sportsbook, Live Casino, Slots, virtual games, and all other gaming products operate under these terms.

  • All sections of the website & mobile app
  • Live Betting & Pre-Match Betting
  • Live Casino & Slots
  • Bonuses & Promotional Offers
  • Payment & Withdrawal Process

2. Account Registration & Eligibility

lvl 4To open an account with us, you must be at least 18 years old and online gaming must be legally permitted in your country of residence. All information provided during registration must be accurate, complete, and up to date.

2.1 Registration Requirements

  • Each person may only register one account — having two accounts under the same individual is strictly prohibited.
  • If multiple accounts are detected sharing the same IP address, device, or payment method, all associated accounts will be closed
  • Providing false information during registration constitutes a breach of this agreement and may result in immediate account termination
  • Keeping your account password and login credentials confidential is your responsibility

2.2 KYC Verification Process

To ensure security and prevent money laundering lvl 4 Identity verification is required for all members. KYC documents must be submitted before making a withdrawal or when transactions exceed a specified amount.

Required Documents: National ID or passport, proof of address (utility bill or bank statement), and payment method verification. Verification is completed within 48 hours of document submission.

3. Deposit, Withdrawal & Payment Policy

lvl 4accepts deposits and withdrawals via bKash, Nagad, Rocket, and cryptocurrency (USDT, BTC). All financial transactions are processed through secure, encrypted channels.

3.1 Deposit Terms

  • Minimum deposit: ৳500
  • Maximum daily deposit: ৳5,00,000 (may vary by payment method)
  • Deposits are credited instantly; if there's a delay, please contact Support
  • Deposited funds may only be used for betting and gaming purposes

3.2 Withdrawal Terms

There are no restrictions on withdrawing legitimately won funds. However, the following conditions apply:

  • Minimum Withdrawal: ৳300
  • Withdrawals can only be made to the same payment method used for the deposit
  • Wagering requirements must be met before bonus funds can be withdrawn
  • Large withdrawals may be held until KYC verification is completed
Fast Withdrawal Guarantee: Withdrawals for verified accounts are typically processed within 5–15 minutes. However, if a delay occurs due to your bank or payment provider, lvl 4 Not liable.

4. Bonuses & Promotional Offers

lvl 4All bonus offers come with specific terms. By accepting a bonus, you also agree to the terms of that particular offer. We maintain strict monitoring measures to prevent bonus abuse.

4.1 General Bonus Terms

  • The welcome bonus is available to new members only and can be claimed once on your first deposit
  • Each bonus has a set expiry date — any unused bonus will be forfeited once it expires
  • A wagering requirement (typically 15x to 30x) must be met before any bonus funds can be withdrawn
  • Multiple bonuses cannot be active at the same time, unless explicitly stated in the offer
  • Bonuses cannot be transferred or exchanged between accounts

4.2 Bonus Abuse

Attempting to exploit loopholes in the bonus system to meet wagering requirements at unusually low risk — such as clearing bonuses through hedge betting or low-odds betting — will be considered bonus abuse. In such cases, the right to void the bonus and any associated winnings lvl 4 Reserves.

5. Betting Rules & Outcomes

All bets are final and cannot be changed once settled. Each bet outcome is calculated in accordance with the defined rules and lvl 4's ruling shall be considered final.

5.1 Bet Cancellation Conditions

  • If an event is cancelled or postponed, the associated bet will be voided and the original stake refunded
  • If a bet is accepted with incorrect odds due to a technical error, lvl 4 reserves the right to void that bet
  • Results may be revised if official corrections are made to scores or statistics

5.2 Live Betting Special Rules

In live betting, delays in internet connectivity may cause discrepancies between real-time event conditions and the information displayed. We reserve the right to void any bets placed on the basis of clearly erroneous odds or information lvl 4 Reserves.

6. Prohibited Activities

The following activities are strictly prohibited on this platform. Violations may result in immediate account suspension and forfeiture of all balances.

  • Bots & Automated Software: Using any automated program or bot for betting or gaming
  • Collusion: Gaining an unfair advantage by using multiple accounts or colluding with other players
  • Money Laundering: Attempting to launder illegal funds through the platform
  • Fraudulent Payment: Initiating chargebacks or using fraudulent payment details
  • Account Sharing: Allowing someone else to access or use your account
  • System Exploit: Exploiting technical vulnerabilities in the platform to gain an unfair advantage
  • Fake Identity: Opening an account under someone else's name or with false information
Warning: Involvement in any of the above activities may result not only in account closure but also in referral to law enforcement authorities where necessary lvl 4 Reserves.

7. Account Closure & Suspension

lvl 4 reserves the right to suspend or close any account at any time and for any reason. Similarly, members may voluntarily close their account at any time.

7.1 Closure by Us

  • Immediately upon evidence of a Terms & Conditions violation
  • At the direction of a regulatory authority
  • After an extended period of inactivity (more than 12 months)
  • If KYC Verification Is Not Completed

7.2 Voluntary Account Closure

As part of responsible gaming, you may close your account or set a temporary suspension at any time. To do so, contact Customer Support or select Self-Exclusion from your account settings.

Any valid balance remaining at the time of account closure will be refunded once KYC verification is complete. Bonus balances, however, will be forfeited.

8. Responsible Gaming Policy

lvl 4 We believe gaming is for entertainment — not addiction. That's why we take responsible gaming seriously and have put safeguards in place to keep our members safe.

  • Deposit Limit: Set your own daily, weekly, or monthly deposit limits
  • Loss Limits: Set a limit on how much you are willing to lose within a given period
  • Session Limits: Set a limit on how long you play in a single session
  • Cooling-Off Period: Take a break for anywhere from 24 hours to 30 days
  • Self-Exclusion: Self-exclude for anywhere from 6 months to permanently

If you notice signs of problem gambling, please seek professional help. For more information, visit our Responsible Gaming Visit the page.

9. Privacy & Data Protection

lvl 4Your personal information is completely secure with us. We never sell your data to third parties. To learn more about how your information is used, please see our Privacy Policy Read.

  • All data is protected with 256-bit SSL encryption
  • Payment information is stored in accordance with PCI-DSS standards
  • Your consent is obtained regarding the use of cookies
  • You have the right to request deletion of your data

10. Changes to Terms & Contact

lvl 4 The right to update these Terms & Conditions at any time is reserved. You will be notified via email or platform notification before any changes take effect. Continued use of the platform after changes constitutes acceptance of the updated terms.

10.1 Dispute Resolution

Any disputes or complaints will first be directed to our customer support team for resolution. The support team will respond within 48 hours. If the matter cannot be resolved through support, it will be escalated to the relevant regulatory authority.

Contact: Contact us for any questions or issues: support@lvl4.bet — Our support team is available 24/7.